Privacy Notice.

Who we are

Preflight is operated by Liam, an individual founder, trading as Preflight. You can contact us at liam@preflightpayroll.com.

What data we hold and why

For business development, we may hold professional contact details — name, job title, company and business email address — together with replies and conversation outcomes. We use them to introduce Preflight’s payroll readiness work, understand payroll teams’ needs and, where appropriate, offer a focused Payroll Control Snapshot. Outreach is limited to an introduction and up to two follow-ups.

Contact by email

If you contact us by email, we use your message and contact details only to respond and continue the conversation you have started. We keep enquiry emails for up to 12 months, then delete them. Please don’t send production payroll data — our initial conversations don’t need it.

Our lawful basis

We rely on legitimate interests (UK GDPR Article 6(1)(f)): validating demand for our payroll readiness service among UK employers. We only use publicly available business contact details, we keep the number of emails to a minimum, and we make it easy to stop hearing from us.

Where your data comes from

For business development, information may come from publicly available professional profiles and company information, such as Companies House and company websites. We do not buy contact lists.

We locate business email addresses from public listings and confirm only that a mail server accepts them — not that the mailbox belongs to the named person.

How long we keep it

Unresponsive business-development records are reviewed after 90 days and erased, or deliberately re-engaged, then. We erase contact records after 12 months without engagement. If you opt out, we retain only the minimum information needed to honour that choice and prevent further outreach. Enquiry emails are kept for up to 12 months, then deleted.

Website hosting

This website is hosted through GitHub Pages. Standard server and security logs may be processed by the hosting provider as part of operating the service. We don’t use the logs to identify visitors.

Cookies and analytics

This website does not currently use analytics or tracking cookies. We plan to add analytics in future only with appropriate notice and consent controls in place first. Standard server and security logs may be processed by our hosting provider as part of operating the service.

Your rights

You have the right to access, correct, erase, restrict or object to the processing of your data. You have an absolute right to object: tell us and we stop immediately. Every email includes an unsubscribe option, and replying with "unsubscribe" works too. To exercise any right, email liam@preflightpayroll.com. We respond within one month. You also have the right to complain to the Information Commissioner's Office at ico.org.uk.

How we handle replies

Replies are scanned automatically for opt-out signals and categorised for outcome tracking. This determines only whether further outreach stops or continues — no decision about you is made entirely by automated means with legal or similarly significant effect.

Who we share it with

We use two service providers to run our work: Marblism, which runs our outreach platform, and Google (Gmail), which sends and receives our email. These providers process data only on our instructions, to deliver emails and operate our services. They do not sell or share your data with others. Their infrastructure operates outside the UK, including in the United States, so your data may be transferred outside the UK. We are putting the appropriate transfer safeguards in place with our providers and will document them here; we do not send outreach emails until those safeguards are confirmed and on file.

Our outreach

If you have received an email from Preflight about our payroll readiness work: we hold your business contact details (name, job title, company and business email address) from public sources, and we use them only to send you a small number of introductory emails. Because we contacted you rather than the other way round, the full privacy information for that outreach — including the identity and contact details of the data controller — is provided directly with our emails, and we will always provide it again on request at liam@preflightpayroll.com. This page covers our website and enquiries; our emails carry the complete privacy notice for the outreach itself.

Updates

This notice covers our current activities: this website, email enquiries and our own business development outreach. It will be updated before Preflight begins collecting production payroll data or introduces analytics, customer accounts or other new processing.